XIA 2023 CONCERT Chapter 1 : Recreation Official Merch Pickup Guide

Official merch will be available for purchase and pickup at the venue of XIA 2023 CONCERT Chapter 1 : Recreation, at the Jamsil Indoor Stadium on Fri. December 29, Sat. December 30, and Sun. December 31, 2023 (KST). You can pre-purchase the products on Weverse Shop to pick them up at the site. Please check below for details.

Weverse Shop Pre-purchase for Pickup

Weverse Shop members can purchase the official merch on KIMJUNSU Weverse Shop GLOBAL and pick them up at the XIA 2023 CONCERT Chapter 1 : Recreation venue.

Weverse Shop Pickup Booth

- Purchase Time (KST)

Fri. 29, December 2023, 4:00 PM - until sold out

Sat. 30, December 2023, 3:00 PM - until sold out

Sun. 31, December 2023, 2:00 PM - until sold out

- Pickup Time (KST)

Fri. 29, December 2023, 4:00 PM - 7:30 PM

Sat. 30, December 2023, 3:00 PM - 6:30 PM

Sun. 31, December 2023, 2:00 PM - 5:30 PM

Pickup Zone: Jamsil Indoor Stadium (next to the Ticket Box near Inner Gate 3)

How to Buy on Weverse Shop and Pick Up On-site

① Go to Weverse Shop - KIMJUNSU (GLOBAL) - Purchase products from [On-Site Pick-up Only] under the PICK-UP category.

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at the on-site pickup zone and receive your purchases.

Please note

- You can purchase up to 3 per person.

- The purchase limit of the products may change depending on the circumstances at the site.

Please Note

-Weverse Shop members will be able to purchase the official merch and album on Weverse Shop GLOBAL when they are within a 2.5-km radius of the XIA 2023 CONCERT Chapter 1 : Recreation venue and pick them up at the venue.

-The products may sell out early.

-Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

-Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days.

-An exchange/refund due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product should there be available stock at the site on that day. Please check the product immediately when you pick up your purchases.

-When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

-The booth operation hours may change depending on the situation at the venue.

-Please note that shopping bags will not be provided or sold at the booth.

-There is a per-person purchase limit for each product to ensure the best customer experience. If you do not honor the purchase limit, the staff may intervene and ask for your cooperation.

-Contact on-site customer support for questions about on-site pickup services that are not related to the on-site pickup process.

* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.

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