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  • SEVENTEEN

SEVENTEEN TOUR 'FOLLOW' AGAIN TO SEOUL Official Merch Pick Up Guide

Apr 27, 2024

Official merch will be available for purchase and pickup at the venue of SEVENTEEN TOUR 'FOLLOW' AGAIN TO SEOUL, at Seoul World Cup Stadium, Seoul, South Korea, on Sat. April 27, 2024, and Sun. April 28, 2024.

You can pre-purchase the products on Weverse Shop to pick up at the site or purchase them on-site. Please check below for details.


Weverse Shop Purchase for Pick Up On-site

Weverse Shop members will be able to purchase the official merch on SEVENTEEN Weverse Shop GLOBAL and pick them up at the venue of SEVENTEEN TOUR 'FOLLOW' AGAIN TO SEOUL.


Purchase Period (KST)

- Sat. April 27, 2024, 9:00 AM - 1 hour and 30 minutes before the concert begins.

- Sun. April 28, 2024, 9:00 AM - 1 hour and 30 minutes before the concert begins.


Pickup Time (KST)

- Sat. April 27, 2024, 9:00 AM - 1 hour before the concert begins.

- Sun. April 28, 2024, 9:00 AM - 1 hour before the concert begins.


- Pick Up Zone: Seoul World Cup Stadium Square


How to Buy on Weverse Shop and Pick Up On-site

① Weverse Shop - SEVENTEEN (GLOBAL) - Purchase products from [On-Site Pick-up Only] under the PICK-UP category

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at the on-site pick up zone and receive your purchases.


Purchase Limit:

- For Official Light Stick Ver.3, you can purchase up to 3 per person.

- For Trading Card Set and Lucky Draw, you can purchase up to 10 per person.

- Except for Official Light Stick Ver.3, Trading Card Set, and Lucky Draw, you can purchase up to 3 of each item. For products with options, you can purchase up to 3 for each option.

(For example, you can purchase 3 of each option of Denim Shirt, which sums up to 6 total.)

- The purchase limit of the products may change depending on the circumstances at the site.


Please Note

- Weverse Shop members will be able to purchase the official merch on SEVENTEEN Weverse Shop GLOBAL when they are within a 2.5-km radius of the SEVENTEEN TOUR 'FOLLOW' AGAIN TO SEOUL venue and pick them up at the venue.

- The products may sell out early.

- Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days.

- An exchange/refund due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product. Please check the product immediately when you pick up your purchases.

- When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

- The booth operation hours may change depending on the situation at the venue.

- Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

- Please do not spend the night outside the venue on the previous day. Your safety will not be guaranteed, and the staff may disperse the lines.

- SEVENTEEN TOUR 'FOLLOW' AGAIN TO SEOUL official merch is available for purchase only at the official booth at the venue and Weverse Shop. Please be careful not to purchase illegal, unauthorized products.

- Please note that shopping bags will not be provided at the booth.

- There is a purchase limit per person for each product to ensure the best customer experience. If you do not honor the purchase limit, the staff may intervene and ask for your cooperation.

- Contact on-site customer support for questions about on-site pickup services that are not related to the on-site pickup process.


* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.


All Things for Fans, Weverse Shop

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Weverse Company Inc.
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JOON WON CHOI
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Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.
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