Hello from Weverse Shop,

the official merch store.

We would like to inform customers who purchased TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE during the 2nd round of pre-orders that we have discovered that some of the included photocards were matte, instead of glossy.

This was an oversight during the production and inspection process. We apologize for the inconvenience.

If you have purchased TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE during the 2nd round of pre-orders and received matte photocards, please contact us so we can exchange them for glossy laminated photocards!

[Affected Products]

- TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD

- TOMORROW X TOGETHER MEMORIES : THIRD STORY DIGITAL CODE

[Start Date and Time for 2nd Round of Pre-orders]

- Wed. March 29, 2023, 3:00 PM (KST)

[How to Make Exchange Request]

- Weverse Shop app > My > My Orders > Order Details > Request Exchange

* If the exchange/return button has been deactivated, please go to Weverse Shop app > More > Customer Service > Contact Us to request an exchange.

※ Please note that all TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE products released after May 26, 2023 include glossy laminated photocards.

※ The glossy photocards you receive from the exchange will be randomly selected. We cannot guarantee that you will receive the same members you got for your matte photocards.

We apologize once again to all customers who purchased TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD / DIGITAL CODE.

We will do our best to exchange your photocards as quickly as we can.

Thank you.