• TOMORROW X TOGETHER

[Offline Fansign] TOMORROW X TOGETHER [The Name Chapter: FREEFALL] Customer Offline Fansign Raffle Winner Announcement

Hello from Weverse Shop,

the official merch store.


We would like to thank everyone who entered the raffle for TOMORROW X TOGETHER [The Name Chapter: FREEFALL] Customer Offline Fansign.

Congratulations to all the raffle winners!


[How to Check If You’ve Won]

Go to TOMORROW X TOGETHER Weverse > More (···) button on the top right corner > My Events page and check your result


[Date and Location]

Date and Time: Tue. October 17, 2023, 7:00 PM (KST)

Location: The exact location will be announced separately to the raffle winners.


[ID Verification and Wristband Distribution]

- Tue. October 17, 2023, 6:30 PM - 6:50 PM (KST)

* If you arrive at the venue outside of these hours, you may not be allowed admission.


[Venue Admission Time]

- Tue. October 17, 2023, 6:30 - 6:50 PM (KST)


[What to Bring]

A valid photo ID for identity verification


※ What is a valid photo ID?

- South Korean nationality: passport, South Korean Resident Registration Card, driver’s license, South Korean youth card (issued by community service centers), mobile ID (issued by GOV.KR, Ministry of the Interior and Safety & Korean National Police Agency, or PASS App)

- Non-South Korean nationality: Passport, Resident Card (certification of alien registration)

* Other IDs (e.g. student IDs, photocopies, photos, and certified copies) are not allowed.

* A screenshot of your mobile ID (driver's license) will not be accepted. You may be asked to run the mobile driver's license app at the site.

* The information on the ID must be identical to the information entered for the raffle. The ID must include a name, date of birth, and a photo, and it must be presented physically to be accepted as a valid photo ID for identity verification. If the information on the ID does not match the information entered for the raffle, you will be denied admission.

* All IDs must be presented physically and must not be expired, to be considered valid.

* An ID of South Korean nationality must include a photo, a resident registration number (13 digits), and a name. It also must be issued by the head of a government office.

* If you have to verify yourself using a temporary ID such as an issuance application confirmation, the document must be stamped with the official seal of the head of a government office. It must include a photo, personal information, issuance number, and expiration date, all protected with a transparent sticker. Any document seeming dubious or to have been forged will not be accepted.

* For customers who entered the raffle with a name in languages other than English, and are therefore unable to verify their identity with their English names on their passports, they may be asked at the venue to present an additional ID that has a photo and their name in the language they used for the raffle. Please come prepared and cooperate with the staff.

* When verifying your ID, we may conduct an additional verification process such as asking you questions, requesting other IDs, etc. to prevent the use of transferred or forged IDs.


[Fansign Autographed Album]

One (random) of the albums you purchased will be signed by the artist and handed to you directly after the event ends.

※ If the raffle winner cannot attend the fansign event, the signed album will be delivered after the end of the fansign event to the address submitted at the time of purchase. But if additional shipping costs arise due to the customer’s circumstances, such as 1) incorrect or incomplete information provided by the raffle winner (last name, first name, address, and contact information), 2) refusal to pay appropriate customs duties, or 3) the recipient not being available to accept the delivery or refusal to accept the delivery, the additional shipping costs must be borne by the customer. WEVERSE COMPANY reserves the right to issue a refund for the product if the delivery cannot be completed due to the customer’s circumstances.


[Please Note]

※ It is up to the winners to check the notices and guidelines. Please read the notices thoroughly and be mindful of the guidelines to prevent any disadvantages that may disrupt your event participation.


1. The seats will be randomly drawn by you after you have completed the ID verification. Admission will be unavailable after the event starts so please arrive at the venue on time.

2. Please bring your wristband with the winning order number to participate in the fansign. You will be denied entry if you lose your wristband.

3. If you are found duplicating, selling, or transferring the winning order number ticket or committing any other fraud, you will be denied admission to all events hosted by BIGHIT MUSIC Co., Ltd., in the future.

4. The album on which you will receive the autographs will be prepared for you at the fansign venue. The autographed album will be given to you after you have received all the autographs. (* Only the albums that were prepared for you at the venue will be autographed. No other albums are allowed.)

5. Sticky notes will not be accepted by the artist at the fansign. Please do not make requests such as "draw me something" or "write a message for me" to the artist. If you have something to say to the artist, you may bring a note for yourself, such as a short script. However, if you attach the note to the album, or if the note contains inappropriate requests, the note will be collected by the staff before the artist signs the album.

6. Please do not make inappropriate requests to the artists or demand excessive physical contact with the artists. You may be escorted off the premises for inappropriate behaviors toward the artists and staff that disrupt or delay the event. Also, you may be restricted from participating in events in the future.

7. You can only give hand-written letters as your gift to the artist. Please note that the letters will be collected in a box before entering the venue, and cannot be directly handed to the artists. Any other gifts will not be accepted including food.

8. You are allowed to bring small props for photos and videos. Please note, however, that artists may not be able to use the props you have prepared depending on the circumstances. The staff will hand the artist your props, and the props will be provided back to you when you exit the venue after the fansign ends. This rule is subject to change without prior notice. (Please note that the props that are not retrieved may be discarded on that day.)

9. If you change your seat, or set up cameras or tripods somewhere that's not your seat, you may be escorted off the premises.

10. Please note that the start time of the fansign is subject to change due to various circumstances.


※ This event is subject to change and cancellation without prior notice.

※ Your purchase history cannot be recovered if you delete your Weverse/Weverse Shop account.

※ How to contact Customer Service: Weverse Shop app > My > Customer Service > Contact Us


Thank you.

All Things for Fans, Weverse Shop

Weverse Company Business Info
CALL CENTER
(628) 270-1100
COMPANY
Weverse Company Inc.
CEO
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 Business Registration
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-Seongnam Bundang A-0557
HOSTED BY
Amazon Web Services, Inc., NAVER Cloud
e-mail
weverse@weversecompany.com
Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

© 2024 Weverse Company Inc. or its affiliates (Weverse Japan & Weverse America Inc.) all rights reserved.