• BTS

[Weverse Global] j-hope Tour 'HOPE ON THE STAGE' FINAL In GOYANG Official Merch Pick Up GuideN

Hello from Weverse Global,

the official merch store.


Official merch will be available for purchase and pickup at the venue of j-hope Tour 'HOPE ON THE STAGE' FINAL In GOYANG, at the Goyang Sports Complex during Fri, June 13, 2025 - Sat, June 14, 2025 (KST).

You can pre-purchase from Weverse Shop for on-site pickup, or purchase in person at the venue. Please find more details below.


[Weverse Shop Purchase for Pickup]

Weverse members can purchase the official merch on BTS Weverse Shop and pick them up at the j-hope Tour 'HOPE ON THE STAGE' FINAL In GOYANG venue.


OFFICIAL MERCHANDISE PICK UP BOOTH

- Purchase period:

1) Fri, June 13, 2025, 9:00 AM - 5:30 PM (KST)

2) Sat, June 14, 2025, 9:00 AM - 5:30 PM (KST)


- Pickup period:

1) Fri, June 13, 2025, 9:00 AM - 6:00 PM (KST)

2) Sat, June 14, 2025, 9:00 AM - 6:00 PM (KST)


Pickup location: Auxiliary Stadium, Goyang Sports Complex


How to Buy OFFICIAL MERCHANDISE on Weverse Shop and Pick Up On-site

① Weverse → Shop on the bottom left → BTS → Purchase products from [On-Site Pick-up Only] under the PICK-UP category

② Weverse → More → My Orders → Check your QR code

③ Present your QR code to the staff at the on-site pick-up zone and receive your purchases.


Purchase Limit

- For OFFICIAL LIGHT STICK SPECIAL EDITION, you can purchase up to 1 per person.

- For MINI PHOTO CARD SET, you can purchase up to 5 per person.

- For ACORN CHARM(FINAL), you can purchase up to 2 per person.

- For products other than OFFICIAL LIGHT STICK SPECIAL EDITION, MINI PHOTO CARD SET, and ACORN CHARM(FINAL), you can purchase up to 3 for each product per person. For products with options, you can purchase up to 1 per option. (For example, you can purchase 1 S/S T-SHIRT for each option, which sums up to 4 in total.)

- The purchase limit of the products may change depending on the circumstances at the site.


Please Note

* Weverse members will be able to purchase the official merch on BTS Weverse Shop when they are within a 2.5-km radius of the j-hope Tour 'HOPE ON THE STAGE' FINAL In GOYANG venue and pick them up at the venue.

* The products may sell out early and the purchase may end accordingly.

* The opening hours may change depending on the situation at the venue.

* Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days.

* There is a purchase limit per person for each product to ensure the best customer experience. If you do not honor the purchase limit, the staff may intervene and ask for your cooperation.

* Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

* Please be careful not to purchase illegal, unauthorized products. j-hope Tour 'HOPE ON THE STAGE' FINAL In GOYANG official merch is available for purchase only at the official booth at the venue and Weverse Shop.

* Please note that shopping bags will not be provided or sold at the booth.

* Refunds are available only at the on-site booth during the operation period. Exchange for defective products will be available within 14 days of purchase, after confirming the order details.

* When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

* Please ask on-site staff for help with questions regarding on-site pickup.


Payment Information

- You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD, JPY, CNY or MXN, you can pay with available payment methods for each currency.


USD - PayPal, Eximbay, Alipay+, WeChat pay, and Grab pay

JPY - PayPal, Eximbay, Alipay+, and WeChat Pay

CNY - Eximbay, Alipay+, and WeChat Pay

MXN - PayPal

Weverse Company Business Info
CALL CENTER
(628) 270-1100
COMPANY
Weverse Company Inc.
CEO
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 Business Registration
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-Seongnam Bundang A-0557
HOSTED BY
Amazon Web Services, Inc., NAVER Cloud
e-mail
weverse@weversecompany.com
Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

© 2024 Weverse Company Inc. or its affiliates (Weverse Japan & Weverse America Inc.) all rights reserved.