MERCH BOX #17

$0.00

Please Note: Availability window: From 2 PM, Thursday, July 4 to 11:59 PM, Wednesday, July 31, 2024 (KST); Merch Box #17 is available for purchase exclusively by "ARMY Membership: Merch Pack" holders.; The Merch Box can only be purchased through the Weverse Shop (GLOBAL, USA, or JAPAN) you have purchased your membership from.; Orders will be shipped in the order they were received, starting in December 2024. However, please note that the shipping schedule may be subject to adjustments due to unexpectedly high demand, manufacturing delays, shipping delays, or natural disasters. In the event of any changes to the shipping schedule, we will provide advance notice through a separate announcement before the adjustment takes place.; The Merch Boxes scheduled to be released will be introduced in the “MEMBERSHIP” menu on Weverse Shop.; Merch Box #18 will be available for purchase in October 2024. We will provide further updates on the detailed schedule in a separate notice.

Description

Shipping Country/Region

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Information

Product and model name: Merch Box #17
Size (mm): See product details
Product Component: See product details
Information that confirms that the product has been certified or permitted by law: Not Applicable
Country of manufacture: Korea / China
Manufacturer: BIGHIT MUSIC CO.,LTD
Precautions for handling: Please be careful as sharp edges may cut your hand. Keep away from hot, humid places and direct sunlight. Do not use it for purposes other than originally intended. Keep away from fire. Do not put in your mouth or suck on it.
Quality assurance standards: In accordance with relevant laws and the criteria for the settlement of consumer disputes
Sales policies for consumer protection: Sales policies for consumer protection 1. The product is for use by people aged 14 and older. 2. We do not run advertising campaigns that can be mistaken to be for children's products. 3. We sell only at designated, exclusive distributors. 4. Our products are designed and developed for people aged 14 and older. 5. Any changes to labels attached to our products are prohibited.

Please Note

- The outer box size and content are subject to change based on the circumstances of the manufacturer. We ask for your understanding. The outer box is a shockproof box that serves to protect the merch items inside. It may become discolored or scratched during shipping.

- Product designs are subject to change. Product sizes may slightly vary based on the measuring method.

- The actual product may slightly vary in appearance or color due to your monitor resolution or color settings.

About Return and Exchange

RETURN, REFUND AND EXCHANGE POLICIES: Please understand that ALL SALES ARE FINAL once the product has been delivered, except in the case of broken, missing, or defective products. In the unlikely event that any products you have ordered and received from us are defective, broken, or missing upon delivery to you, we will accept and process return requests from you for such items in connection with our return policy as set forth below.; A failure by you to follow the procedure described below for returns may result in our having to reject a requested return.; Product orders may be cancelled (as described below), but only up until the payment is completed. After the item is released, your request for a refund or exchange is subject to our regular return policy as set forth here.

Return & Refund/Exchange Requests: Information along with a picture of the defective product or other evidence with the original initial shipment label [Order Number, Your Name, Shipping Address] is needed for the process.; Please note that all returned items must have the original tags still intact. In addition, the product must be in its original packaging, if applicable, in the same condition it was received by you.

For Refunds:: If you have requested a refund, you must complete the process for returns. Please follow the directions in our FAQ page. Once we receive your returned item, our team will review your request and inspect the item.; If approved, the money should be refunded to your original method of payment within approximately seven (7) business days of our notice to you. However, note that payment companies are different in the amount of time it takes for them to confirm a payment; so, it may take additional time for the refund to show up in your bank/card statement or other statement.

For Exchanges:: In the unlikely event that you receive a damaged or defective item, we are happy to exchange the item for a new one. Once we receive the returned item, our team will review and inspect the item. If approved, we will send you a new item again.

Cancellations: You may cancel an order only until the “Cancel Order” button is activated. Once an item you have purchased is released or shipped, you can return the item for a refund or exchange only if the item is defective, broken, or missing, and only in accordance with the above-described procedures.; Please understand that the “Cancel Order” button activates only after you see “PAYMENT COMPLETED”.

Late or Missing Refunds: If you requested a refund but have not yet received it within a reasonable time after hearing from us, please check your refund account information (PayPal, Credit Cards, etc.). Refunds can only be made to the card or account you used to make your original purchase, and cannot be refunded to another card or account. Please make sure that the refund account details are the same as those used in the purchase order.; Please note that refunds from a merchant can take up to seven (7) business days or longer in order to be processed. It is important to note that during this time the original purchase could still be listed on your account and accrue interest if you carry a balance on your credit card.; If you still have not received your refund seven (7) business days after notice from us that we have approved your return and refund request, please contact us through “1-on-1 Support”.

Grounds for Refusing Returns or Requests for Refund/Exchange: * We reserve the right to refuse any returns or requests for refund/exchange for reasons, including the following:; 1. if the product has been opened or used;; 2. if the product is damaged, worn, soiled or altered, and we have determined that this condition of the product was not as the product was received by you;; 3. if you have removed the labels or tags or disposed of the original product box, packaging, or wrapping;; 4. if we determine that the product did not arrive to you broken or defective; and; 5. if you are attempting to return the product after it was shipped to you simply because you changed your mind about the purchase.; Revised. September 14, 2020.