• BTS

[Weverse Global] 2025 BTS FESTA : CAPSULE ALBUM MERCH On-site Pick Up GuideN

Hello from Weverse Global,

the official merch store.


Official merch will be available for purchase and pickup at the 2025 BTS FESTA held at KINTEX 2, Ilsan on Fri, June 13, 2025, and Sat, June 14, 2025 (KST). You can purchase the official merch on Weverse Shop and pick them up on-site. Please check below for details.


[Purchase & Pickup Guide on Weverse]


Weverse members will be able to purchase products on BTS Weverse Shop and pick them up at the 2025 BTS FESTA venue.


Weverse Official Merch Pickup Booth


- Purchase period:

Fri, June 13, 2025, 10:00 AM (KST) - until sold out

Sat, June 14, 2025, 10:00 AM (KST) - until sold out

※ The pre-made products may go out of stock early and sales may end accordingly.


- Pickup period:

Fri, June 13, 2025, 10:00 AM - 7:00 PM (KST)

Sat, May 14, 2025, 10:00 AM - 7:00 PM (KST)


Pickup location: Exhibition 9, KINTEX 2 (217-60 Kintex-ro, Ilsanseo-gu, Goyang-si, Gyeonggi-do)

※ The product will be available to see at the Capsule Zone of the 2025 BTS FESTA event venue.

※ Please note that the pickup zone is separate from the Capsule Zone where you can see the product.


How to purchase OFFICIAL MERCHANDISE on Weverse & pick up on site

① Weverse → Shop on the bottom left → BTS- 2025 FESTA (PICK-UP) → Purchase products from [On-Site Pick-up Only] under the Capsule Merch category

② Weverse → More → Order History → Check your QR code

③ Present your QR code to the staff at the 2025 BTS FESTA PICKUP BOOTH and receive your purchases.


- Merch Details

① Capsule Merch Full Package (Capsule Bag + Mini Photocard Holder & Carabiner Set + Mini CD Collect Book)

② Capsule Bag

③ Mini Photocard Holder & Carabiner Set

④ Mini CD Collect Book


* Special Gifts for Customers🎁

Buy the Capsule Merch Full Package (Capsule Bag + Mini Photocard Holder & Carabiner Set + Mini CD Collect Book) and get 1 set of 7 photocards (featuring each member) per purchased product.

※ The special gifts may go out of stock early due to limited quantity.


Purchase Limit

- For Capsule Bag, you can purchase up to 5.

- For Mini Photocard Holder & Carabiner Set, you can purchase up to 5.

- For Mini CD Collect Book, you can purchase up to 5.

- For Capsule Merch Full Package (Capsule Bag + Mini Photocard Holder & Carabiner Set + Mini CD Collect Book), you can purchase up to 5.

Please note that the purchase limit may change depending on the circumstances on site.


Please Note (Order)

※ The products and special gifts may go out of stock early due to limited quantity.

※ Minor scratches that occur during the finishing procedure of production are not defects. Any dents of 5 mm or less, fine scratches, and ink splatters are not grounds for exchange.


Please Note

Weverse members will be able to purchase products on Weverse Shop when they arrive within a 2.5-km radius of the 2025 BTS FESTA venue and pick them up at the venue.

All products may go out of stock early.

Do not share your QR code. Since there is no additional identity verification at the pickup booth, anyone with access to your QR code will be able to collect your purchases.

Purchases that are not picked up during the on-site pickup period will be automatically canceled and refunded within three business days.

Refunds are only available at the on-site booth during the operation period. Defective items can be exchanged within 14 days of purchase after confirming your order details. (If the item is out of stock, a refund will be issued instead.)

If exchanges are unavailable due to insufficient stock, refunds may be processed instead. For exchanges, the special gift will be the same member image as originally provided. (You cannot choose the version.)

Defective special gifts provided for album purchases can only be exchanged on-site. Please check your items immediately upon pickup.

Please note that booth open hours may change depending on the circumstances on site.

Please note that shopping bags will not be provided at the booth.

To ensure the best customer experience, there will be a purchase limit for each product per person. Failure to cooperate with purchase limits may result in staff intervention.

For any other questions regarding on-site pickup, please find a staff member at the venue.


Payment Information

- You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD, JPY, CNY or MXN, you can pay with available payment methods for each currency.


USD - PayPal, Eximbay, Alipay+, WeChat pay, and Grab pay

JPY - PayPal, Eximbay, Alipay+, and WeChat Pay

CNY - Eximbay, Alipay+, and WeChat Pay

MXN - PayPal

Weverse Company Business Info
CALL CENTER
(628) 270-1100
COMPANY
Weverse Company Inc.
CEO
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 Business Registration
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-Seongnam Bundang A-0557
HOSTED BY
Amazon Web Services, Inc., NAVER Cloud
e-mail
weverse@weversecompany.com
Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

© 2024 Weverse Company Inc. or its affiliates (Weverse Japan & Weverse America Inc.) all rights reserved.