- Information
- You can sign up for an ENGENE MEMBERSHIP (JP) (""Membership"") year-around.
- A Weverse Account holder may sign up for and purchase one membership per ID.
- You must use the identical account for Weverse and Weverse Shop in order to receive your Membership benefits.
- The ENGENE MEMBERSHIP KIT can be purchased separately on the ""ENGENE MEMBERSHIP KIT"" product page on Weverse Shop.
- The Membership Kit can only be purchased through the Weverse Shop (GLOBAL, USA or JAPAN) you have purchased your membership from.
- If you cancel (refund) the payment after renewing your membership, the remaining period for your existing membership will not be recovered.
Description
About Return and Exchange
- MEMBERSHIP
- Refunds can be issued within seven days of purchase through [Customer Service]. However, refunds cannot be issued if any part of the Membership benefits have been claimed, such as:
- ※ Accessing the Membership-only posts on Weverse
- ※ Purchasing members-only products such as the Membership Kit
- ※ Participating in ticket reservations or events reserved for members