- Purchase Notice
- You can purchase up to 1 per account.
Description
Shipping Country/Region
You can view the list of countries/regions available for shipping when you log in.
Information
- Product Name
- [BTS x Nukak] String Cross Bag
- Product material
- Outer : 100% polyester. Lining : 100% polyester
- Size(cm)
- 15*20*1
- Contents
- 1EA
- Manufacturer
- UPCYCLIST Co., Ltd.
- Country of manufacture
- KOREA
- Year and month of manufacture
- 2024.01
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Instructions for care and handling
- 1. Due to the nature of the upcycling products, each product may differ in its condition, graphics, and colors. 2. This product is made out of a part of event banners that are randomly selected, and you cannot choose a specific part of the banners. 3. The section of the banner used for this product may have scratches. Please note that this is not a product defect. 4. The product may have smudges and color stains caused by graphic printing of the banners. 5. Due to the nature of the upcycling material, the product may have wrinkles, folds, and other blemishes. 6. Due to the nature of the product, you cannot exchange it for another one with the same appearance. 7. The actual product may look different from the sample image. 8. The product is waterproof. 9. Gently wipe any dirt on the product with a wet cloth and dry it completely with a dry cloth. Avoid machine-washing or ironing it. 10. Do not store the product in high-temperature or high-humidity environments. Excessive exposure to high humidity may cause mold, bubbles on the surface, or color bleeding. 11. Carrying alcohol-based products including perfumes or diffusers with the product may cause stains or damage. 12. Loose threads may be present between the seams of the product. This is a normal occurrence in mass-produced items and is not considered a product defect. Before wearing the product, removing any loose threads with scissors is recommended. After trimming, the product will be ready to wear. 13. There may be creases depending on the material of the product. Also, creases may be caused by the packaging process. 14. The metal parts of the product may rust when exposed to saltwater and water.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1) Company: WEVERSE COMPANY Inc. 2) Representative: JOON WON CHOI 3) Contact (customer service): 1544-0790 4) Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, KOREA 5) Business registration number: 716-87-01158 6) Mail order business registration number: 2022-SeongnamBundangA-0557
About Return and Exchange
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.