SMARTTOK
$12.29
- Purchase Notice
- You can buy up to 4.
Description
Shipping Country/Region
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Information
- Product Name
- SMARTTOK
- Product material
- Acrylic, PC, TPU, Epoxy resin
- Size(cm)
- 6.5 x 6.7 cm (2.5 x 2.6 in)
- Contents
- 1EA
- Manufacturer
- HYBE
- Country of manufacture
- China
- Year and month of manufacture
- 2023.12
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Instructions for care and handling
- 1. Be careful not to hurt your hand from sharp edges. 2. Keep away from hot, humid places and direct sunlight. 3. Do not use it for purposes other than originally intended. 4. Keep away from fire. 5. Do not put in your mouth or suck on it. 6. This item is not a toy. 7. When you use the phone grip for the first time, it may feel slightly too tight and unyielding. The usability will improve over time with regular use. 8. The phone grip is an accessory that enhances the design, convenience, and protection of your phone. However, it cannot offer complete protection for your phone from drops and other impacts that cause damage. 9. Avoid shaking the smartphone while holding only a part of the phone grip, as it may cause the smartphone to fall off and get damaged. Please handle with care. 10. Please be aware that this product may be damaged when exposed to impact. 11. It is recommended that you attach the phone grip to the back of your phone case, and not the back of your actual smartphone. 12. If the back of your smartphone case is made of glass or silicon, please use adhesion reinforcements before attaching the phone grip.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1) Company: WEVERSE COMPANY Inc. 2) Representative: JOON WON CHOI 3) Contact (customer service): 1544-0790 4) Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, KOREA 5) Business registration number: 716-87-01158 6) Mail order business registration number: 2022-SeongnamBundangA-0557
About Return and Exchange
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.