- Purchase Notice
- You can buy up to 5.
Description
Shipping Country/Region
You can view the list of countries/regions available for shipping when you log in.
Information
- Product Name
- Coconut Eco bag
- Material
- Canvas cotton 100%
- Size(cm)
- BAG : 36 x 37 x 11 HANDLE : 2.5 x 47
- Contents
- 1EA
- Manufacturer
- Webling
- Country of manufacture
- Republic of Korea
- Year and month of manufacture
- 2024.04
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Precautions for handling
- *Please refer to the care label by the Quality Management Promotion Act when washing. 1) Wash separately as color bleeding may occur. 2) Turn inside-out and hand-wash in cold or lukewarm water. Wash with a wool cycle if using a washing machine. 3) Do not use chlorine- or oxygen-based bleach. 4) Do not soak the product in water for more than 10 minutes, and do not rub or wring out the product. 5) The garment may shrink when exposed to high temperatures or hot air drying due to the nature of the fabric. Avoid machine drying and air dry if possible. 6) If ironing, make sure to iron on low heat with a cloth placed between the iron and the garment. 7) Wash immediately when the product gets dirty or comes into contact with perspiration. 8) Please note that we are not responsible for products that have been damaged due to your mishandling, including but not limited to negligence, color loss through use of the bleach, and product deformation and shrinking through incorrect washing and drying. 9) We will not provide compensation for the damaged product if you have not followed the washing instructions on the care label. 10) Loose threads may be present between the seams of the product. This is a normal occurrence in mass-produced items and is not considered a product defect. Before wearing the product, removing any loose threads with scissors is recommended. After trimming, the product will be ready to wear. 11) There may be creases depending on the material of the product. Also, creases may be caused by the packaging process. Please note that this is not a product defect. Ironing is recommended to remove creases. (Avoid ironing the decorative or printed parts of the product.)
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company: WEVERSE COMPANY Inc. 2. Representative: JOON WON CHOI 3. Contact (customer service): 1544-0790 4. Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea 5. Business registration number: 716-87-01158 6. Mail order business registration number: 2022-SeongnamBundangA-0557
About Return and Exchange
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- The customer must request a return/exchange within seven days from the date of receiving the product.
- In cases where the product does not match the indicated/advertised content or is not performed according to the contract, withdrawal of the offer is possible within three months after receiving the product.
- (However, in the case of a change of mind, only returns are possible. Exchanges will not be allowed.)
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.