Treasure Official Light Stick
¥4,875
- Purchase Notice
- The special gift is no longer available.
- You can buy up to ten OFFICIAL LIGHT STICK on each accounts.
Description
Shipping Country/Region
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Information
- Product Name
- TREASURE OFFICIAL LIGHT STICK
- Package Size(mm)
- 258 * 91 * 91
- Material
- ABS, PC
- Manufacturer
- YGPLUS
- Country of manufacture
- KOREA
- Power
- AAA Akline Batteries X 3EA (Not included)
- Operation time
- About 2 hours
- KC Mark
- R-C-YGp-TREASURE-OLS1
- Precautions for handling
- - Avoid high temperature and humidity, and keep at room temperature. - Note that dropping the product or forcibly applying shock may affect LED. - Keep away from the reach of children and be careful to choking hazard due to small parts. - Always use genuine AAA batteries and remove the battery when it is not used for a long time. - Repair service is limited if the product has been damaged by excessive usage, alteration, modification, misuse, accident or neglect. - This product may be interrupted during wireless operation
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company: WEVERSE COMPANY Inc. 2. Representative: JOON WON CHOI 3. Contact (customer service): 1544-0790 4. Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea 5. Business registration number: 716-87-01158 6. Mail order business registration number: 2022-SeongnamBundangA-0557
Please Note
- The special gift is no longer available.
- The Treasure Official Light Stick is sold in Weverse Shop only. Products sold in other channels may be imitations.
- After-sales service may not be possible if the product is arbitrarily disassembled/assembled.
- It takes 3 AAA batteries, and can be used for approximately 2 hours.
- It can be used as mood lighting without batteries when connected to power through a 5-pin cable. (However, the 5-pin cable connection will not charge the battery.)
- When the battery is low, the light may get dimmer or color output may be different.
- [Precautions on “LIVE REACT MODE]
- This product is a light stick that responds to specific sound sources. New products, after purchase, do not have any sound source data stored.
- Please use the app to update the product with relevant software and concert information (sound source response data). Hold down the button for 2 seconds to turn it on when rebooting after the update.
- The product may not work or produce different outputs if the relevant data is not downloaded.
- The OFFICIAL LIGHT STICK has a built-in microphone to recognize sound sources. Wearing earphones, which may interfere with sound recognition or loud noises, may result in poor response output.
- The OFFICIAL LIGHT STICK’s sound source recognition feature may not work well depending on where and how it is used, but this is not evidence that it is faulty. The products that show these symptoms are not subject to exchange or return.
About Return and Exchange
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.