For pre-order
- Scheduled Shipping Start Date
- ~
Scheduled Delivery Date is subject to product and logistics issues and may face delays.If the schedule is changed, customers will be notified individually.
- Purchase Notice
- You can buy up to 2 for each option.
Description
Shipping Country/Region
You can view the list of countries/regions available for shipping when you log in.
Information
- Product Name
- ZIP-UP HOODIE
- Product material
- 60% COTTON 40% POLYESTER
- Size (cm)
- See product details
- Contents
- 1ea + Photocard 13ea
- Manufacturer
- KEUMDAM
- Country of manufacture
- KOREA
- Year and month of manufacture
- 2024.09
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Instructions for care and handling
- *Please refer to the care label by the Quality Management Promotion Act when washing. 1. This product is water washable. Machine wash on delicate cycle. 2. Please separate dark-colored clothes and light-colored clothes when washing. 3. When it comes to printed-clothing, please refrain from washing in hot water. Thin fabric may be damaged due to other laundry items. 4. If polluted or soaked in sweats, wash it immediately. 5. Never use chloride based bleaching agent. 6. Do not soak it in water more than 30 minutes, and do not rub or wring out the clothing. 7. Please note that bleach, contamination, and other deterioration of the product such as contraction caused by mishandling of the product cannot be the cause for indemnity. 8. You cannot be compensated for the damaged product if you do not wash the product according to the care label. 9. The product can contract when dried with high heat or heated air due to the nature of the fabric, so please do not use mechanical drying and dry it naturally. 10. We monitor and examine products before packing, but as products are mass-produced, we cannot guarantee that all products are ideally perfect. There may be loose thread between seams. In this case, please remove the bits of thread with scissors before wearing them. After some trimming, the product will be properly ready for wearing. 11. There may be creases based on the material of the product. Also, creases may fold when packaging. (When ironing, use low heat and place a cloth over the product. Avoid ironing the printed parts of the product.) 12. The metal parts of the product may rust when washed with water. 13. The wick or laser marks (burn marks) will naturally fade due to friction during washing.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company: WEVERSE COMPANY Inc. 2. Representative: JOON WON CHOI 3. Contact (customer service): 1544-0790 4. Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea 5. Business registration number: 716-87-01158 6. Mail order business registration number: 2022-SeongnamBundangA-0557
About Return and Exchange
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.