- Purchase Notice
- You can request the special gifts once per account.
- Request Period (KST) : Mon. December 18, 2023, 11:00 AM - Fri. January 5, 2024, 9:59:59 PM
- "NANA TOUR with SEVENTEEN" VOD special gifts are only available for customers who purchased the VOD on Weverse Shop GLOBAL/JAPAN (WEB) during the pre-order period and have paid for the shipping fee of the special gifts on Weverse Shop GLOBAL/JAPAN (WEB).
- You cannot cancel your order for "NANA TOUR with SEVENTEEN" VOD if you have applied for the special gifts.
- You cannot cancel the request for special gifts after Mon. January 5, 2024, 9:59:59 PM (KST). If you've canceled the request for special gifts, you can also cancel the purchase of "NANA TOUR with SEVENTEEN" VOD.
- Please note that if you've watched the paid content, you cannot cancel the VOD purchase. If you haven't watched the content and would like to cancel the purchase, please contact Weverse Shop Customer Service.
- Weverse Shop: My → Customer Support (Shop) → Contact Us
Description
Shipping Country/Region
You can view the list of countries/regions available for shipping when you log in.
Information
- Product Name
- NANA TOUR with SEVENTEEN GIFT
- Product material
- 8 Photocards : PAPER 1 Photo&Frame Set : PAPER 1 Postcard&Holder Set : PAPER
- Size
- 8 Photocards : (W)54 * (H)86mm 1 Photo&Frame Set * Group photo : (W)170 * (H)124 * Frame : (W)175 * (H)126 1 Postcard&Holder Set * Postcard : (W)100 * (H)152 * Holder : (W)120 * (H)170
- Product Componant
- 8 Photocards 1 Photo&Frame Set 1 Postcard&Holder Set
- Manufacturer
- HYBE
- Country of manufacture
- KOREA
- Year and month of manufacture
- 2024.1
- Precautions for handling
- Please be careful as sharp edges may cut your hand. Keep away from hot, humid places and direct sunlight. Do not use it for purposes other than originally intended. Keep away from fire. Do not put in your mouth or suck on it.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
About Return and Exchange
- VOD GIFT
- This product is a gift for customers who already purchased VOD on Weverse. It will be delivered once the shipping fee has been paid on Weverse Shop.
- Please note that the customers cannot cancel the gift after it has been shipped out for delivery.
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fac