- Purchase Notice
- You can buy up to 7.
- The special gift is no longer available.
Description
Shipping Country/Region
You can view the list of countries/regions available for shipping when you log in.
Information
- Product Name
- SEVENTEEN WORLD TOUR [BE THE SUN] - SEOUL DIGITAL CODE
- Manufacturer
- Play Company Corp.
- Period of use
- Not Applicable
- How to Offer Your Goods
- Digital Code Card
- Minimum System Specifications
- Not Applicable
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
- 재생시간
- ABOUT 330 MINS
- 자막
- KOREAN, ENGLISH, JAPANESE, CHINESE
- 영상품질
- [144p], [270p], [360p], [480p SD], [720p HD], [1080p FHD]
- 최소 시스템 사양 필수 소프트 웨어
- 해당없음
- 청약철회 또는 계약의 해제, 해지에 따른 효과
- 이 제품은 공정거래위원회 고시 소비자 분쟁해결 기준에 의거 교환 또는 보상받으실 수 있습니다
- 소비자상담 관련 전화번호
- 위버스샵 고객센터 : 1544-0790
- 영상 시청 안내
- 구성품으로 동봉된 디지털 코드 카드를 이용하여 영상(VOD)을 시청하세요. '디지털 코드'는 위버스에서 고화질 VOD를 시청할 수 있는 서비스로 카드에 기입된 코드를 등록/인증하여 영상 시청이 가능합니다.
- 이용 방법
- - MOBILE *QR코드 : 스마트폰 기본 카메라 앱으로 QR코드를 스캔 후 디지털 코드 등록 전용 웹(m.weverse.io/code)에 접속, 등록하여 위버스 앱 내에서 영상 시청 가능 *디지털 코드 번호 : 웹브라우저에서 디지털 코드 등록 전용 웹(weverse.io/code)에 접속, 하단에 디지털 코드 번호 입력하여 위버스 앱 내에서 영상 시청 가능 - PC *위버스 PC WEB 내, 글로벌 더보기 [디지털 코드 입력] 메뉴에서 하단 디지털 코드 번호를 입력하여 영상 시청 가능 *웹브라우저에서 디지털 코드 등록 전용 웹(weverse.io/code)에 접속, 하단에 디지털 코드 번호를 입력하여 위버스 내에서 영상 시청 가능 - TV APP *디지털 코드 등록 전용 웹(weverse.io/code) 또는 위버스 PC WEB에서 디지털 코드 등록 후, 위버스 TV 앱 내에서 영상 시청 가능 ※ 영상 시청을 위해 위버스 계정이 필요합니다. ※ 1계정 당 1개의 코드만 등록하여 사용 가능하며, 이미 등록된 코드는 취소 및 다른 계정에서 추가 등록이 불가합니다. ※ 위버스샵/위버스 회원 탈퇴 시, 구매 내역이 복원되지 않으니 유의 바랍니다.
Please Note
- Product size and content are subject to change due to certain situations that may arise from the manufacturer.
- The outbox is used to protect the actual product. Please note that we do not offer exchange or refund due to damages that may occur during the delivery.
- You cannot watch the VOD if you return or exchange the product.
- When you register the digital code, it is deemed that you already used the product, and return/exchange will not be available.
About Return and Exchange
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.