Hello from Weverse Global,

the official merch store.

Please be advised that effective January 1, 2025, all shipments to Mexico will require the recipient's TAX ID (RFC) information due to enhanced Mexican customs clearance regulations.

To ensure safe and timely delivery of your orders, please provide your TAX ID (RFC) during the order process. Failure to provide this information may result in shipment delays or customs clearance issues.

In addition, Mexican customs authorities may also request additional inspections or documentation from the recipient.

Please ensure the accuracy of your TAX ID (RFC) to avoid any potential complications.

● How to Enter Your TAX ID (RFC)

▷ Weverse app

Go to Weverse → Shop → Menu bar (≡) on top-right → Order History → Tap on the order number → Tap on [Change] next to the shipping address

▷ Weverse website

- Access the following link: Weverse Shop - All Things for Fans!

● Please select "español-ES" from top-left to change your language to Spanish.

▷ Go to [My] on top-right → Select [Order History] → Select the order number to enter the TAX ID (RFC) information

If you need further assistance or if you paid with PayPal, please go to Weverse → More → Help → Contact us to send an inquiry.

Thank you.