Hello from Weverse Shop.

Starting September 3, 2026, at 4:00 PM (KST), the new “Auto Payment” feature will be available for Official Membership (hereinafter “Membership”).

Auto Payment is a feature that lets you automatically renew your Membership using your registered payment method, without going through a separate purchase process, once you register an Auto Payment method on the Weverse app or website.

You can select Auto Payment when purchasing a Membership product. If you are already using a Membership, you can schedule Auto Payment from the “Manage Auto Payment” menu.

Please refer to the instructions below on how to use Auto Payment.

1. How to Schedule Auto Payment

1-(1). When purchasing a new Membership

When purchasing a Membership, select Auto Payment under “Payment Method” at checkout, then register your Auto Payment method below to complete the payment. On the last day of the purchased Membership’s validity period, the renewal Auto Payment will be processed using the primary payment method registered at the time of payment.

1-(2). When already using a Membership

Even if you are already using a Membership, you can select [Schedule Auto Payment] on the order details page for that Membership, then register a payment method and schedule Auto Payment on the “Schedule Auto Payment” page.

*For detailed instructions on registering an Auto Payment method, please refer to “2. How to Manage Auto Payment” below.

Starting September 10, you can also schedule Auto Payment from [Manage Payment] at the bottom of your Online Membership Card screen. Selecting [Change to Auto Payment] under “Manage Payment” will take you to the Schedule Auto Payment page.

*The [Change to Auto Payment] button is only displayed for Memberships that support Auto Payment.

2. How to Manage Auto Payment (Payment Method and Schedule Details)

You can manage all your Auto Payment methods and details from [Manage Auto Payment] under ☰ at the top right of Weverse Shop (MENU on the app, MY on the web).

2-(1). Manage Auto Payments

Set whether to use Weverse Shop Cash first and add the payment method to use for Auto Payment for each Membership category (Global/Japan/USA). Selecting [+ Add payment method] lets you set your preferred payment currency and add payment methods. If you set one of your payment methods as your primary payment method, Auto Payment will be processed using that payment method.

* If you enable "Use Weverse Shop Cash First", your available Weverse Shop Cash will be used first for Auto Payment, and Auto Payment will only be processed for the remaining balance.

* You can add up to five Auto Payment methods per Membership category (Global/Japan/USA), and set one primary payment method for each.

* When making a payment, the payment currency you use to purchase the Membership must match the payment currency of your primary Auto Payment method.

2-(2). Manage auto payment details

You can check and manage the scheduled payment date and payment status of Memberships with Auto Payment scheduled.

1. Pay Now: If you have Auto Payment scheduled but want to renew your Membership right away (available only during the renewal period), you can select [Pay Now] to renew immediately. The 'Pay Now' button will be displayed only during the renewal period.
2. Retry Now: If Auto Payment does not go through successfully due to an issue with your payment method, you can select [Retry Now] to try again.
3. Cancel Payment: Selecting [Cancel Payment] lets you cancel Auto Payment. *Even if you cancel Auto Payment, you can continue using your current Membership normally until its validity period ends. Canceling Auto Payment does not cancel or refund the payment you already made for your current Membership. For more information on Membership cancellation and refund, please check each Membership's product detail page or the Weverse Help FAQ page.
4. Reactivate: If you canceled Auto Payment but want to use it again, you can select [Reactivate] to undo the cancellation and reschedule Auto Payment. *You cannot reactivate your previous Auto Payment once the renewal period has ended. In such cases, please purchase the Membership once again to set up Auto Payment.

Starting September 10, 2026, you can also check the scheduled renewal payment date from [Manage payment] at the bottom of the relevant Online Membership Card screen.

3. Please Note

1. The supported payment method may vary by Membership product.
2. You can check the detailed payment method at checkout.
3. Auto Payment takes place on the last day of your current Membership’s validity period, at the same time you first paid for the Membership.
4. If you renew your Membership via Auto Payment, the member information registered on your existing Membership will be retained on the next Membership as well.
5. Supported Auto Payment methods and currencies vary by Membership category (Global/Japan/USA). As of September 3, 2026, Global Memberships accept South Korean debit or credit cards for KRW payments, and PayPal-registered cards for JPY, USD, or MXN. For Japan Memberships, credit cards are accepted for JPY payments. For US Memberships, PayPal-registered cards are accepted for USD payments.
6. If Auto Payment fails, a notification will be sent via email and push notification, and a retry will take place once a day at the same time during the renewal period.

For more information, please check the ▶️Official Membership Auto Payment FAQ.

We will continue doing our best to provide you with a seamless and convenient experience.

Thank you.